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  • CPAG Scotland - Universal Credit: Supporting Clients

    Created: 14/11/2017, Updated: 15/11/2017

    When: 9.00am-4.30pm, Wednesday 13 December 2017
    Where: The Bay Hotel, Burntisland Road, Kinghorn, KY3 9YE
    This event is being organised by Child Poverty Action Group (CPAG) in Scotland
    This particular event is free to attend, so no payment is required.


    Who should attend?

    This course is ideal for those who have already attended ‘Supporting Low Income Households Manage Benefit Change’ and who would like an update or more information on Universal Credit and the full service roll out. It will also be of interest to those who are looking for training purely on Universal Credit.

    Course aim:

    Full Service Universal Credit will reach Fife on 06 December. This will see all new customers in Fife (couples and lone parents) claiming Universal Credit. This course aims to equip you with the knowledge to help your service users get the most out of this new benefit and avoid potential pitfalls. It will also provide information on the local sources of support that your service users can access and on how we are preparing across Fife for this change to the benefits system.

    The course covers:

    • what is Universal Credit – understanding the basics;
    • knowing which clients are affected – understanding who can claim Universal Credit;
    • helping people to manage the system;
    • maximising income – an overview of basic Universal Credit entitlement;
    • dealing with problems – and knowing who can help.

    For more information or to book your place please contact Kelly Higgins on 01592 226 561 or e-mail [email protected].




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