voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
CPAG Scotland - Supporting Low-Income Households Manage Benefit Change
Created: 14/11/2017, Updated: 15/11/2017Who should attend?
Those from any organisation who work with people on low income and need to increase their understanding of poverty, welfare reform, the potential impact on their clients and how those clients can be supported to avoid crisis and what to do when in crisis. Participants do not need an in-depth knowledge of current benefits and welfare related work. If you haven’t already attended training on the current welfare benefit changes, this course is ideal for you. If you have already attended this course, but would like an update on Universal Credit, then you should attend the course on ‘Universal Credit: Supporting Clients’.
Course aim:
This course is for front line staff who need an understanding of the nature of poverty in Fife, and how changes to the benefit system, particularly Universal Credit, are affecting people in Fife. The training will help people to provide initial advice and referral to specialist support services.
The course covers:
• the nature of poverty in Fife in the context of benefit changes;
• the priorities for a Fairer Fife that partners have agreed;
• who is affected by benefit changes;
• an overview of main benefit changes including the roll out of Full Service Universal Credit;
• how clients can avoid and deal with benefit sanctions;
• what specialist support there is for people in Fife and how to access it e.g. support with money, skills, jobs, housing;
• using the Fife Online Referral Tracking System.
For more information or to book a place please contact Kelly Higgins on 01592 226 561 or e-mail [email protected].